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Student Services

Student Support

Students in need of assistance may speak with a staff member by calling (512) 812-2000 from 9:00 AM to 5:00 PM Central Time, Monday through Friday.

They may also contact university staff and instructors via e-mail (support@hartwell-education.org) or by using the messaging system in the course system. In most cases, a response to any inquiry will normally be made within 72 hours.

Course evaluations are also included with each course.  These provide students with opportunities to evaluate the courses and help in the future preparation of courses, revising of content, and the like.

Termination of Enrollment

Students may withdraw voluntarily at anytime simply by notifying the university by emailing registrar@hartwell-education.org.

Termination may occur if a student fails to maintain academic good standing with the university, as per the academic probation policy.

Termination may occur if a student violates provisions of the standards of academic integrity or university code of conduct. This would constitute a non-academic dismissal.

Internships will be terminated if interns engage in conduct that is detrimental to the training site, its programs and/or its clients. This includes outrageous, unprofessional, or dangerous behavior, illegal or immoral activities, willfully destroying property belonging to others, and the like.

Transcripts

An official transcript of all work completed through Hartwell University is available upon written request and/or authorization of the student.  Each transcript costs $10 for processing.

To request a transcript, email registrar@hartwell-education.org.

Graduation & Placement Services

Graduation from Hartwell University is not a guarantee of employment with any ministry or other organization.

Hartwell University does not have a placement service for its graduates. However, we do offer informal job advice to students who call (512) 812-2000 from 9:00 AM to 5:00 PM Central Time, Monday through Friday.

Academic Counseling

Hartwell University personnel are available to advise and assist students to clarify their educational objectives and help them with their course work.  Ultimately, the interest and self-discipline of students are the main determinant of success in meeting their educational goals through participation in Hartwell University. Students in need of assistance may speak with a Hartwell University staff member by calling (512) 812-2000 from 9:00 AM to 5:00 PM Central Time, Monday through Friday.

Other

Students may provide change of address information to Hartwell via our Learning Management System.

Hartwell University does not provide any formal alumni services.